How to Set Up Business Email Hosting in Kenya
A professional email address (e.g., info@yourcompany.co.ke) gives your business credibility and enhances communication. Here’s a step-by-step guide to help you set up business email hosting in Kenya:
Step 1: Choose a Domain Name
If you don’t already own a domain name:
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Register one from local registrars like Kenic, Safaricom Domains, or global providers like GoDaddy or Namecheap.
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Use a domain that reflects your business name, e.g.,
yourcompany.co.ke.
Step 2: Select a Business Email Hosting Provider
Some reliable options in Kenya include:
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Truehost Kenya
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Sasahost
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HostPinnacle
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Webhost Kenya
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Global options: Google Workspace (GSuite), Zoho Mail, Microsoft 365
Compare features such as:
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Storage space per user
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Spam protection
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Webmail access
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Mobile sync
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Support availability
Step 3: Purchase a Business Email Hosting Plan
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Choose a plan that fits your needs (number of email accounts, storage, etc.)
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Most providers offer packages starting from Ksh 500–1500/month per user.
Step 4: Connect Your Domain to the Email Hosting
Once you buy hosting:
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Update your domain’s DNS records (MX, SPF, DKIM, DMARC) to point to the email service.
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This step ensures your emails are delivered securely and reliably.
Your host will guide you through this setup or do it for you upon request.
Step 5: Create Email Accounts
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Log in to your hosting panel or dashboard
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Set up accounts like:
Step 6: Access Your Email
You can access your mail through:
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Webmail (browser-based)
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Email clients like Outlook or Thunderbird
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Mobile apps (Gmail, iOS Mail, etc.)
Step 7: Configure Devices (Optional)
Use IMAP/SMTP settings from your host to configure your email on mobile and desktop devices. This allows you to send/receive emails on the go.
Step 8: Secure Your Email
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Use strong passwords
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Enable 2FA (two-factor authentication) if available
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Regularly back up your emails or use built-in archiving tools